FAQs

As Birtley Mews are for ‘independent’ living, we do not supply nursing or personal care here. A resident can receive care in the adjoining Birtley House Nursing Home, subject to availability, or they can arrange for a Home Care company to visit. At night time the Nursing team in Birtley House will respond to the Emergency call bells in the Resident’s flats.

Of course, all we ask is that you inform the Mews Warden of any guests who may be staying overnight.

Yes we do! We’ve had many couples over the years who together have benefitted from life in the Mews.

We do sometimes allow pets to live with their owners in the Mews (subject to the animal being unlikely to disturb your neighbours), but please be aware that it is the Resident’s responsibility to exercise them if needed.

Yes, so long as it is within your designated area and not blocking the view of your neighbours.

Yes. We are not able to provide this service ourselves.

Post is delivered to Birtley House Nursing Home, where it is sorted and delivered to you by the Warden.

A personal parking space can be provided free of charge.

Free Wifi is available throughout the Mews.

We have a Sky dish that you are welcome to connect to but you would need to take out your own contract with Sky should you wish for this service.

Only Council Tax, assuming that the Resident is already exempt from paying for a TV licence. All other utilities are covered by Birtley Mews.

All the house activities and Chaplain services are on offer to you. They are a great way to enjoy your day, socialise with new friends and many of our Mews Residents join in. You may also book appointments with the Birtley House Hairdresser, Physiotherapist, Massage therapist, Aromatherapist or Chiropodist, should you wish.