At an awards ceremony held at Epsom Downs Racecourse, Karen Williams was presented with the prestigious 'Manager of the Year' Award. Accompanied by 11 cheering members of staff, representing several departments at Birtley, a delighted Karen received her award from BBC news reader Nicholas Owen.
'Karen has provided care staff with an innovative career structure with opportunities for promotion, if they wish to develop their roles, while essentially remaining care givers. She has introduced the new role of Counsellor into the home in order to offer residents and their families additional emotional and psychological support'.
Many congratulations to Karen from everyone at Birtley. You deserved to win, and we are all absolutely delighted that you did!
Throwback to 'Burns Night' at Birtley House
Another day for intergenerational learning to take place
A group coffee morning for all to enjoy
Well rested and returning home...
A family affair at our annual Carol concert
Helping those in need to put food on the table at Christmas time
A rare opportunity has arisen to explore three different apartments within our house, leaving you spoiled for choice
An afternoon spent getting to know each other