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Coronavirus – UPDATE

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25th May 2020 


Further to our last online communication in March, we wanted to assure you that we continue to review the situation on a daily basis, taking into account all new information and making changes where necessary. We are continuing for now, to suspend all visits to Birtley House and the Mews, as well as postpone all of our Day Club services. Our primary concern at Birtley House and Mews must be to our residents and staff and to the reduction of the risk of contraction and spread of Coronavirus. We thank you for your continued understanding to date and we very much appreciate all the support we have received from family members and residents. 

We will, however, consider any exceptional visits that family members think are essential and would help in relation to the wellbeing of the resident whilst of course respecting our overall concern for the safety to all residents and staff. If you would like to be considered for an exceptional visit please contact us so that we can send you an application form.

We continue to embrace technology and other creative ways of enabling our residents to keep in contact with their families, via Facetime, Skype or other similar means. If families can provide a suitable tablet or device this would be very helpful as we have a limited number of our own devices and this has become a very popular way for our residents to stay in touch with their families over the coming weeks.

We have also successfully recruited extra staff, so that we are ready should a more serious situation present itself within the home. other jobs are continuing to pop up so please head to our job opportunities page for more information.

Once again thank you for your continued support and understanding in these challenging times. 

Sylwia Indycka, Registered Manager