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Coronavirus – UPDATE

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20th March 2020 


Further to our last communication on 13th March, our primary concern at Birtley House and Mews must be to our residents and staff and to the reduction of the risk of contraction and spread of coronavirus. We thank you for your continued understanding to date and we very much appreciate all the support we have received from family members and residents. 

Whilst we had issued guidelines previously in regards to visits to the home you will appreciate the coronavirus situation is changing on a daily basis and as such we feel it is now right, for the time being and until further notice, for us to suspend all visits to Birtley House and the Mews.  

We will, however, consider any exceptional visits that family members think are essential and would help in relation to the wellbeing of the resident whilst of course respecting our overall concern for the safety to all residents and staff. If you would like to be considered for an exceptional visit please contact us so that we can send you an application form. 

We are keen to explore other ways of enabling our residents to keep in contact with their families, via Facetime, Skype or other similar means. If families can provide a suitable tablet or device this would be very helpful as we have a limited number of our own devices and we see this as becoming a very popular way for our residents to stay in touch with their families over the coming weeks.

At this time we are also looking to recruit extra staff, so that we are ready should a more serious situation present itself within the home. We have various temporary jobs available for Nurses, Carers, Kitchen Assistants and Kitchen porters. These roles are flexible, and can commence following DBS clearance, some may lead to permanent employment. Please head to our job opportunities page for more information.

Once again thank you for your continued support and understanding in these challenging times. 

Sylwia Indycka, Registered Manager